To sum up in one word: Disaster.
Joey Pepperoni opened recently in SM Southmall. So my parents and I decided to check out the place last Friday.
We ordered a 12-incher Joey Pepperoni, spaghetti with meatballs (I forgot the fancy Italian name they call it), and aglio oglio to go. The spaghetti and aglio oglio came fast. We devoured the spaghetti with meatballs, which frankly was forgettable.
So we waited for more than half an hour for our pizza, while seeing others who came in later than us get their pizzas first. This petite lady in white came to us and asked us if we're still waiting for anything. Well yes, our pizza!
Moments later, our waiter informed us that there was an error on their part, and apparently, they forgot our Joey Pepperoni! They're offering free drinks, but we're having none of it. We asked for our bill, with my parent's voice now in a heightened volume. In the end, they asked us not to pay our meal anymore, but for us to come back and give them a chance.
'Twas a nice gesture, but that was really very bad service. We're giving them another chance, but just one last. Click here.
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